Terms of business.

These short-form terms apply to engagements with Digital MFG. They are superseded by a signed Engagement Letter for any paid work, which is shared after an initial call.

What you're buying

Strategic and operational advice in relation to manufacturing technology — MES, ERP, shop-floor data systems, and related topics. We do not implement software ourselves or resell third-party licences.

Scope and pricing

Engagement scope and pricing are confirmed in writing after a free 30-minute intro call. Fees are quoted individually based on your requirements; a booking deposit secures your place before any work begins.

Cancellation

Fixed-scope engagements may be cancelled at any time; you pay only for time and disbursements incurred up to the cancellation date. Advisory retainers carry a 30-day notice period either side.

Confidentiality

Information you share is treated as confidential. We do not name clients without written permission. Anonymised lessons may be used in talks, writing and marketing.

Liability

To the extent permitted by law, total liability for any claim arising from an engagement is capped at fees paid for that engagement. Nothing in these terms limits liability for fraud, wilful misconduct, or any other liability that cannot be limited under English law.

Governing law

These terms are governed by the laws of England & Wales and subject to the exclusive jurisdiction of its courts.